As of time of this writing, when people use the term AI or Artificial Intelligence they usually are referring to Long Language Models. LLMs basically are autocomplete on steroids. Oh, duck! The math of these AI are limited unlike the marketing and hype. And it is just math, these AI are not sentient. AI just regurgitate selected information or make up answers (technical term hallucinate, no, really).
As Air Canada found out, you are liable for the incorrect answers hallucinated by your AI.
The EU, U.S. government and Canadian federal government are rushing out legislation on AI products and marketing. An AI system you buy for your small business today might be changed by legislation in the next 12 months.